1. Order Processing
Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will begin processing the next business day.
2. Shipping Methods
- Standard Shipping: 5–8 business days (Domestic)
- Expedited Shipping: 2–4 business days (Domestic)
- International Shipping: 7–21 business days
3. Shipping Rates
Shipping fees are calculated based on weight and destination at checkout. Orders over a certain value may qualify for free shipping.
4. Tracking
Once shipped, you will receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking updates.
5. Address Accuracy
Ensure your shipping information is correct. PioneerVentures LLC is not responsible for delays or losses due to incorrect addresses.
6. Customs and Duties
International orders may be subject to import taxes or duties. These are the responsibility of the recipient.
7. Lost or Damaged Packages
If your item is lost or arrives damaged, please contact us within 7 days at study@pioneerventures.tech for assistance.